Purplecv.co.uk is one of those writing companies that focus on applications. This makes it a place to order resumes from, as well as some other essentials like cover letters and LinkedIn profiles. As such, it hasn’t succeeded much on its market, mostly because of the steep rates and what seems to be average resume quality.
However, we decided not to judge them too fast. Before we established a final opinion, we proceeded by checking out their features, services, pricing and customer service. Read our purplecv.co.uk review to learn more.
Purplecv.co.uk has a very helpful and useful blog if you want to learn more about resumes and the writing processes connected to it. However, it doesn’t have any sample of a resume, so you can’t know what your order will be like unless you proceed and make it.
Under the name ‘accessories’, you can find some paid features that are optional. An express service that lets you receive any order within a day and includes a social media profile costs £20.00. A cover letter has the same pricing, while Purplecv also offers to print out resumes and send them to your address at a given cost.
The number of services was disappointing. Purple CV is different from resume services we’ve reviewed in the sense that they have much less to offer. Basically, all offers come under four key categories which combine an individual CV writing service or a package. These categories are based on the years of experience the applicant has, with the pricing growing bigger the more you have to add to the resume.
For example, the cheapest you can pay is for an early career resume, which you are eligible to get if you have zero to three years’ experience. If you need a specialist’s CV for a specific niche, the pricing is much, much higher and indicates a difference that is probably the reason why people say this is an expensive resume service in the first place.
The most disappointing thing about the services is that these are the only three things you can get. So, no follow up letter, interview assistance, or any other thing you might need for your application. Purplecv focuses on these three services only, which limits customers a lot.
Prices and Discounts
Getting a CV only is not highly priced, but a package is much more expensive, even though they give a discount if you order one. For example, £25 for an early career CV is not at all expensive when you compare this price to other companies’ pricing, but the package with a cover letter and LinkedIn profile included is £70 with the discount. And this only applies to that early career option we mentioned.
All other options are higher priced than this one, with the specialist CV coming at the very top. If you want such CV, only that order will cost you £175, and the package is more expensive by £20.
About discounts, there are none. And from what we saw in feedback from customers, this seems to be the case always, since no one ever mentioned getting a discount from Purple CV.
The customer service is one of the few good things we found about this resume company. They have a customer service that’s always available to help the customers and interested buyers and in our experience, it is professional and well established. With the live chat, people can reach them fast and without any cost.
Still, the resume package we ordered for an advanced career applicant with experience of 10 years or more cost us a lot and wasn’t really great. The resume lacked some of the most important information, while it contained some completely irrelevant information, and was poorly formatted to begin with. The LinkedIn profile was almost empty and they only seemed to have copied the resume in the empty fields, which can be done in minutes. And finally, the cover letter was obviously a template because we could use it for any job – it was that generalized!
The point here is, the customer service did nothing to fix this. Apparently, they deliver the order days later unless you pay for that extra feature and they don’t guarantee anything. If you don’t like it, they don’t have the freedom to accept a revision request, so we ended up having to pay for the poorly crafted resume package after all.